EssenZen Botanicals is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or interact with our website.

Information We Collect

We collect personal information when you:

Create an account or make a purchase (e.g., name, email, phone number, billing and shipping address, and payment details).
Subscribe to our newsletter or promotional updates.
Contact customer service or submit inquiries.
We also collect non-personal data, such as your IP address, browser type, and browsing patterns, to improve our website and services.

How We Use Your Information

We use your information to:

Process and fulfill orders.
Communicate updates regarding your orders or our products.
Enhance your shopping experience by personalizing content and recommendations.
Ensure security and prevent fraudulent transactions.
Sharing Your Information

We do not sell your personal information. However, we may share it with trusted service providers, such as payment processors, shipping partners, and marketing tools, solely for the purposes of completing your transactions and improving our services.

Your Rights

You have the right to:

Access and review the information we store about you.
Request corrections or updates to your data.
Opt out of marketing communications by clicking the "unsubscribe" link in emails.

Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

For questions or concerns regarding your privacy, please contact us at customerservice@essenzenbotanicals.com